Privacy Policy
Effective Date: August 06, 2025
Welcome to Vhoze UK. Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, make a purchase, or interact with our digital products and services.
1. Who We Are
Vhoze UK is a digital products provider registered and operating in the United Kingdom.
Our websites:
Contact: info@vhoze.co.uk
We are the data controller responsible for your personal data under this Privacy Policy.
2. What Information We Collect
We collect and process the following types of personal data:
a. Information You Provide Directly
- Name
- Email address
- Billing and payment information
- Account details (if you create an account)
- Any communication or support requests you send us
b. Information Collected Automatically
- IP address
- Device type and browser
- Operating system
- Pages visited, time spent, and actions taken on our website
- Cookies and similar tracking technologies (see section 6)
3. How We Use Your Information
We use your personal data for the following purposes:
- To process and fulfil your orders
- To provide access to purchased digital products
- To send purchase confirmations, invoices, or updates
- To offer customer support and respond to inquiries
- To improve our website, services, and user experience
- To send marketing emails (only if you have opted in)
- To comply with legal and regulatory obligations
4. Legal Basis for Processing (UK GDPR Compliance)
We process your personal data under the following legal bases:
- Contractual necessity – for processing orders and delivering products.
- Legitimate interests – to improve our services and communicate relevant updates.
- Consent – for sending promotional emails and marketing communications.
- Legal obligations – for recordkeeping and compliance purposes.
5. Data Retention
We retain your personal data only for as long as necessary:
- To fulfil the purpose it was collected for
- To comply with legal, tax, or regulatory requirements
- To resolve disputes and enforce our agreements
After the retention period, your data will be securely deleted or anonymized.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to:
- Enable website functionality
- Analyze usage behaviour and improve performance
- Remember your preferences
You can manage your cookie preferences through your browser settings. For more details, please refer to our [Cookie Policy] (add link if applicable).
7. Sharing Your Information
We do not sell, rent, or trade your personal data. However, we may share your data with:
- Service providers (e.g., payment processors, email marketing platforms)
- Legal authorities when required by law or to protect our legal rights
- Analytics or security tools (e.g., Google Analytics, reCAPTCHA)
All third-party services are required to process your data securely and in compliance with applicable laws.
8. International Data Transfers
If your data is transferred outside the UK (e.g., to third-party services hosted abroad), we ensure adequate protection through:
- Standard Contractual Clauses (SCCs)
- Data Processing Agreements (DPAs)
9. Your Rights Under UK GDPR
You have the following rights regarding your personal data:
- Right to access – request a copy of the data we hold about you
- Right to rectification – correct any inaccurate or incomplete data
- Right to erasure – request deletion of your data (subject to legal limits)
- Right to object – to processing or marketing communications
- Right to data portability – request your data in a usable format
- Right to withdraw consent – at any time, for processing based on consent
To exercise your rights, contact us at info@vhoze.co.uk.
10. Data Security
We use appropriate technical and organizational measures to protect your data, including:
- SSL encryption
- Secure payment gateways
- Access controls and regular security audits
However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.
11. Children’s Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect data from children. If you believe we have unintentionally collected such data, please contact us for deletion.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we’ll revise the “Effective Date” at the top of this page. We encourage you to review this policy periodically to stay informed.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:
📧 info@vhoze.co.uk
By using our services or purchasing a product from Vhoze UK, you agree to the terms of this Privacy Policy.
